Know what you want before somebody knows it for you.
“Why did you take so long with that customer on the help line?” “You only get 15 minutes per patient, quit talking so much and get the read on your instruments and move on!”
When deadlines were missed or work was not completed and I heard “I sent you that email weeks ago!” I would just stare blankly at the person and think “Do you have any idea how many emails I get a day?!”
There is nothing wrong with being certain that YOU are the best candidate when going on a job interview. As a matter of fact, going into an interview with confidence can pay off in a big way.
I had always wanted to look at a star through a powerful lens. When I finally had the opportunity to do so, my reaction surprised me. I was overwhelmed with emotion. It was so beautiful.
Ever go to the grocery store only to come home with everything except what you went to get in the first place? Or have you ever set out for a destination in which you have a general idea of where you are headed, but not the exact address? You set out hoping to recognize landmarks along the way, only to experience being lost… and late.
Richard Corder gave me a kind of motto for personal accountability. It’s all simple, two-letter words that go like this: “IF IT IS TO BE IT IS UP TO ME.”
Each day we make hundreds of choices. Most are semi-conscious or automatic based in solid reasoning and logic. We put on our seat belt, say “I love you” to someone, stop at red lights, eat, drink, and do our jobs as we always have, based on successful outcomes or habit.
Sales is one of the greatest professions there is in business. In financial services growing your client base depends on both the quantity and quality of prospecting: you plan your work and work your plan. And when you want to do everything but what you need to be doing remember this key: empowerment.