By the Way, Your Foot is in Your Mouth

Honestly, it’s hard to listen to people talk these days without cringing. Everyone has perfectly logical-sounding reasons why things did or didn’t happen, and they’re happily slinging them around like short-order cooks. And why not if it gets you off the hook from owning up to the consequences of your personal choices, actions and behaviors? Are your “reasons” really just “excuses”… and what’s the difference?

Right Or Effective?: Turning Conflict Into Cooperation – Part Two of Three

When Melissa asked Tom for his data, again, Tom responded flippantly that he would get it to her when he was done with the analysis. Melissa resented Tom. When she tried to pin him down to a due date, he would make it seem like she was being controlling and stupid.

In frustration, Melissa sent an email to Tom’s manager, copying Tom, outlining her concerns about the amount of time Tom was putting into the analysis and how it was holding up the overall project.

Three Accountability Steps: Turning Conflict Into Cooperation – Part One of Three

We spend half of our lives in the work environment. Conflict can turn a good job into a source of stress. For many people the conflict stays in their head well beyond the actual interaction. They think about, mull over and revisit who said what and why. And the misery must be shared. Unwitting colleagues and family are pulled into the conflict, often not knowing the other player(s). Everyone within earshot of the “victim” catches the conflict. So let’s stop the madness in three, not very easy, steps that will lead you to better relationships and less drama.

Holding Yourself Accountable: Peer-to-Peer Accountability – Part Two of Two

Your co-worker was obviously furious. As you sat in a meeting she avoided direct eye contact and when you said hello, she gave you a look that made it clear something had gone wrong.


After the meeting, as everyone filed out into the hallway she approached you..

Her: “I cannot believe you completely screwed me over like that!”

You: “Excuse me?”