The more accountability in an organization, the fewer people you need to get the work done.This realization and the impact it can have eludes many executives (and possibly government agencies) so the inertia at the top of organizations is understandable.
It shocks CEOs of organizations to learn that they did not know what Accountability is. What they do know, or can imagine, is that if the people in their organization were more personally accountable, a whole host of problems would go away and desired results would be realized with higher quality, less cost, and job satisfaction.
The fact that there are 24 hours in a day is lost on many. Getting lost in “social media” or being pulled into every possible distraction so as to lose your accountability to deadlines not to mention quality of work seems to be the norm.
Two of the most important words to be said to each other in a work place in which accountability if firmly established in the culture are “by when?” Do you recognize this scenario that a colleague recently experienced?
In a competitive work environment, getting the business and doing the work, or providing your service and keeping your job, is not at all straight forward. In teaching management accountability one has to remember that there are many moving parts.