I’ve seen many organizations transform from finger pointing, blaming, complaining, gossiping individuals into committed, high-performance teams that work. In essence, these organizations are flying high.
Some leaders don’t let go because they’ve forgotten what role they might play if they don’t have to spend all their time “managing” their staff. Don’t worry, there’s a lot to do.
Accountability education provides tools for self-empowerment and that means you don’t have to wait for someone else to change in order for the value of personal accountability to be realized immediately.
The word accountability is enough to sour some and completely turn off others. Reframe accountability as a way to build self-empowerment with steps like these and you’ll soon experience a proactive mindset of ownership for results. Sweet!
How important is accountability in the senior executive suite? Not much gets done without it. Most hospital’s profit margins are small; around 4% with about 30% of hospitals overall operating in the red. Administrative costs are excessive, and to a large extent, the waste and inefficiencies can be traced to leadership. The reason is that…
After three Board meetings, I took my concerns to the Board Chair to remind her that my Board orientation provided guidelines about attendance, timeliness, and appropriate meeting room behaviors, which prohibited sidebars or use of cell phones. She encouraged me to speak my concerns in the next meeting and I did.
The Role Of The Boss In Conflict Management: Turning Conflict Into Cooperation – Part Three of Three
Have you shaken your head in frustration at how employees interact? Have you commented to your peers that you feel like you are babysitting or that “this generation” just doesn’t get it? Do you feel that employees get stuck in petty grievances and trivial complaints?
What are you going to do about it? You are the boss.
The source of all conflict is a missed expectation. If you are willing to look at your work life this way, you can lower your stress immediately. The process starts with being totally accountable for being clear about what you expect.
To hear it, see it, feel it, use the power of it…ACCOUNTABILITY is an amazing tool for change in individuals and organizations.
The concept of team accountability and how that works (or doesn’t) became magnificently clear when a coaching client told me this story.
Accountability is up front ownership for the results you produce. Even if you don’t get the best outcome, you still say, “I own the results of what happened here.”
The difference between a negative conversation and a positive one rests on a single word: and.