Right Or Effective?: Turning Conflict Into Cooperation – Part Two of Three

When Melissa asked Tom for his data, again, Tom responded flippantly that he would get it to her when he was done with the analysis. Melissa resented Tom. When she tried to pin him down to a due date, he would make it seem like she was being controlling and stupid.

In frustration, Melissa sent an email to Tom’s manager, copying Tom, outlining her concerns about the amount of time Tom was putting into the analysis and how it was holding up the overall project.